Frequently Asked Question

Here are answers to some common questions about the Ultimate Louvre Experience Tour

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Everything You Need to Know Before Your Tour.

Where is the meeting point for this tour?

 The meeting point address is at Arc de Triomphe du Carrousel, Pl. du Carrousel, 75001 Paris, France. You can click HERE for more directions to the meeting point.

It is a 40 minutes Guided Tour around the Louvre Museum

The tour grants you access and entry into the Louvre Museum through a ‘secret entrance’ with fewer queues.

 

The tour grants you access and entry into the Louvre Museum through a ‘secret entrance’ with fewer queues.

 

Our official business hours are from 9am to 5pm. Any call made outside the business hours will be attended to during  the next business opening hour.

 
 

We do not issue refunds for missed tours. The refund policy covers all possible scenarios in which guests are eligible for refunds. Kindly consult our refund policy for all categories of refunds HERE

 
 
 

Booking prepaid tickets for your visit allows you to skip the line

 
 
 

We offer a prepaid ticket (subject to your availability) which allows you skip the line. If you booked a prepaid ticket tour with us, we will send you your ticket within 24 hours to your tour time.

 

The boat cruises normally take one hour. For cruises with multiple stops, the duration may be longer. If the duration is a major concern for you, please ask your tour coordinator or reach out to us via any of our communication channels.